Privacy policy

Casa Velmora, operated from 9 Rue Jean-Raimond de Comminges, 34070 Montpellier, France, explains here how we collect, use and protect your personal information.

Information we collect

Contact details, shipping and billing addresses, and order information you provide at checkout; basic device and browsing data collected through cookies.

How we use it

To process and deliver orders, provide customer support, send emails you have agreed to receive, and improve our store.

Payments

Payments are processed by Shopify and its payment partners. We do not store full card details.

Sharing

We share information only with the service providers needed to run the store, such as Shopify, payment processors, our fulfillment partner and shipping carriers.

Cookies and advertising

We use essential cookies to run the store. If we enable advertising tags (Meta, TikTok, Pinterest, Google Analytics), they receive page views, products viewed, items added to the bag and checkout starts, with product IDs and prices, to measure our ads. US visitors can opt out at any time with Manage on the cookie banner or Cookie settings in the footer.

Your rights

Depending on where you live, including under California law, you may request access to, correction of, or deletion of your personal information, and opt out of the sale or sharing of your information for targeted advertising. We will not discriminate against you for using these rights.

Contact

Privacy requests: support@casavelmora.com or the contact form on our Contact page.